Protecting your private information is our priority. We value your interest in Secure EZ Storage; we respect and share your concern about privacy. To help you understand our policies and your options, we have prepared this policy to explain what information we gather about you when you visit our website and related platforms, how we use it, and the safeguards we have in place to protect it. This policy may be updated from time to time periodically, so check for changes. By using our Services, you consent to the data practices described in this policy and our Terms of Service. If you do not agree to any part of this Privacy Policy, then you should discontinue use of the Services.

Collection of your personal Information

General information:
We receive and store any information you enter on our website or provide to us in any other way. This includes:
· Personal information: Name, email address, telephone number, postal and IP   addresses, and billing information (such as credit card number, cardholder name, and expiration date).
· Your self-storage unit rental preferences.
·  Any additional data you voluntarily provide when signing up for discounts, participating in surveys, or contacting us.
You may choose not to provide certain information to us, but this may limit your ability to use some features of our website and your rental experience.

Proxy information:
When you make a reservation for someone else through this website, we will request their personal information and self-storage unit rental preferences. You should obtain their consent prior to providing us with their personal information and rental preferences, as any access to view or change their information will be available only through your account.

Information from other sources: 
We may collect both personal and non-personal information about you from affiliated entities, business partners and third-party sources, including:
· Updated delivery and address information.
· Purchase history
· Demographic information

Automatic information: 
When you visit our website. we automatically collect information such as your IP address, web browser details (e.g., Chrome, Firefox, Safari, or Internet Explorer), and referring website information. We also may collect information about your online activity, such as units viewed, and buttons clicked. Our goal in collecting this information is to customize your experience and inhibit fraud.

Cookies and other web/mobile technologies: 
Cookies are small data text files and can be stored on your computer’s hard drive (if your web browser permits). This website uses cookies to help us:
· Recognize returning visitors.
· Customize website content.
· Analyze and improve our offerings.
You can manage your cookie preferences through your browser settings. However, disabling cookies may limit website functionality. We may also use web beacons and local shared objects to enhance user experience and monitor traffic patterns.
Like other cookies, they can only access personally identifiable information that you have provided on this site and cannot be accessed by other websites.

Call recording: 
We record and securely store incoming phone calls for quality assurance and compliance purposes. These recordings may be accessed by authorized personnel only and are protected under applicable privacy laws. Content may include, without limitation, personal and non-personal data related to such calls.

We Protect Your Information


We want you to feel confident about using this website to reserve self-storage unit(s), and we are committed to protecting the information we collect. While no website can guarantee security, we have implemented appropriate security procedures to help protect the personal information you provide for us. We implement a variety of security measures. Only authorized employees are permitted to access personal information, and they may only do so for permitted business functions. We use encryption when transmitting your sensitive personal information between your system and ours, and we employ firewalls and intrusion detection systems to help prevent unauthorized persons from gaining access to your information. Following a transaction, your private information (credit cards, phone number, etc.) will not be stored on our servers.

Underage Restrictions

You have rights regarding your personal information, including:
• Access & Correction: You may request access to or correction of your data.
• Deletion: You may request deletion of your data, subject to legal and business obligations.
• Opt-Out: You can opt out of marketing communications and certain tracking technologies.
To exercise these rights, please contact us at Secureezstorageh@gmail.com

How Information May Be Used or Shared


We use sensitive billing information (such as cardholder name, credit card number, and expiration date) for the purpose of completing the self-storage reservation(s) you make at our facilities. We use other information about you for the following general purposes:  

· Notify you about special offers.
· Process transactions and provide self-storage services.
· Send your self-storage booking confirmations and updates.
· Manage your account and process billing.
· Respond to inquiries and provide customer support.
· Measure your interest and improve our website and offers.
· Preventing fraud and enforcing our policies
 
This website may share your information with the following entities and circumstances:
 
Trusted third-party vendors who provide services or functions on our behalf, including credit card processing, business analytics, customer service, marketing, distribution of surveys or contests, and fraud prevention. We may also authorize third-party vendors to collect information on our behalf, including as necessary to operate features of our website. Third-party vendors have access to and may collect information only as needed to perform their functions and not permitted to share or use the information for any other purpose. They are also required to follow the same data security practices that we ourselves adhere to.
Business partners with whom we may jointly offer products or services, or whose products or services may be offered on our website. You can tell when a third party is involved in a product or service you have requested because their name will appear, either alone or with ours. If you choose to access these optional services, we may share information about you, including your personal information, with those partners. Please note that we do not control the privacy practices of these third-party business partners.
Referring websites. If you were referred to this website from another site (for example, through a link you clicked on another site that directed you to this one), we may share information about you with that referring website. We encourage you to review the privacy policies of any website that referred to you here.
In response to subpoenas, court orders, or other legal process; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases we reserve the right to raise or waive any legal objection or right available to us.
When we believe it is appropriate to investigate, prevent, or take action regarding illegal or suspected illegal activities; to protect and defend the rights, property, or safety of our company or this website, our customers, or others; and in connection with our Terms of Service and other agreements.
In connection with a corporate transaction, such as a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.
Companies within our corporate family.
 
Other than as set out above, you will be notified when personal information about you will be shared with third parties, and you will have an opportunity to choose not to have us share such information.
 
We also may share aggregate or anonymous information with third parties. For example, we may share website visitor and self-storage unit rental statistics. This information does not contain any personal information and is used to develop content and services we hope you will find of interest.
 
You can choose not to provide us with any information, although it may be needed to book your self-storage or to take advantage of certain features offered on this site.

Data Retention


We retain personal information only as long as necessary for:
• Providing requested services
• Legal and regulatory compliance
• Fraud prevention and dispute resolution
Once these purposes are fulfilled, we securely delete or anonymize your data.

Children’s Privacy


Our website is intended for general audiences and is not directed to children under 13. If we learn that we have collected personal information from a child under 13, we will delete it immediately.

Reviews, Comments and Other Submissions

We appreciate hearing from you. Please be aware that by submitting content to this website by electronic mail, postings on this website or otherwise, including any self-storage service reviews, photographs, video, questions, comments, suggestions, ideas or the like contained in any submissions (collectively, “submissions”), you (a) grant Secure EZ Storage and our affiliates a nonexclusive, royalty-free, perpetual, transferable, irrevocable and fully sub-licensable right to use, reproduce, modify, adapt, translate, distribute, publish, create derivative works from and publicly display and perform such submissions throughout the world in any media, now known or hereafter devised; and (b) grant us and our affiliates and sub-licensees the right to use the name that you submit in connection with such Submission, if they choose.

However, you acknowledge that we may choose to provide attributes of your comments or reviews (for example, listing your name and hometown on a self-storage service review that you submit) at our discretion. You further grant us the right to pursue at law any person or entity that violates your or our rights by a breach of this policy. We take no responsibility and assume no liability for any submissions posted or submitted by you. If you do not agree with our privacy policy terms, please do not provide us with any submissions.

You are fully responsible for the content of your submissions, (specifically including, but not limited to, reviews posted to this website). You are prohibited from posting or transmitting to or from this website:

• any unlawful, threatening, libelous, defamatory, obscene, pornographic, or other material or content that would violate rights of publicity and/or privacy or that would violate any law.
• any commercial material or content (including, but not limited to, solicitation of funds, advertising, or marketing of any good or units)
• any material or content that infringes, misappropriates, or violates any copyright, trademark, patent right or other proprietary right of any third party. You shall be solely liable for any damage resulting from any violation of the foregoing restrictions, or any other harm resulting from your posting of content to this website. You acknowledge that Secure EZ Storage has the right to control (e.g., use, publish, remove) any content you submit without giving notice to you. If you submit more than one review for the same self-storage service, only your most recent submission is eligible for use.

 

International Transfers

Our website is hosted in the United States. By using our services, you consent to the transfer of your personal data to the U.S. If you are located in the European Economic Area (EEA) or the United Kingdom, we comply with the EU-U.S. Data Privacy Framework and related legal safeguards.

 

Contact Information

For privacy-related inquiries, please contact us at:

Secure EZ Storage
1861 Dixie Highway, Hamilton, OH 45011
Email: Secureezstorageh@gmail.com

We will review and respond to privacy-related inquiries in compliance with the policies above. We suggest that you consult your legal advisor before filing a notice or counter-notice. Also, be aware that you may be liable for damages if you make a false claim of privacy violations.